Please follow the below instructions when returning the products:

• Please contact GLPBIO at (626) 353-8530 before shipping. Any items returned to GLPBIO should be in the original packaging and in the same condition as originally purchased.
• Return shipping is absolutely FREE.
• Please inform us the tracking ID as well as the purchase order number after shipping the package.
• Refund will be processed upon receipt of the returned package, and it usually takes 7-14 business days for the fund to be returned to your credit card.